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430 X1980 CLIENT SUPPORT 1

Client Support

We’re here to help. In this section, you can find the answers to the most frequently-asked questions regarding our online and in-boutique services.

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Where are Delvaux's products manufactured?

Our products are handmade in our workshops in Belgium and France. Our craftsmen are exceptionally trained to respond to the call for new technologies and reach an unparalleled level of expertise.

Which products are available for purchase on the Delvaux.com?

Most Delvaux products are available for purchase on our website.

In case you are unable to find a product, we invite you to contact your nearest boutique. Our advisors would be happy to assist you with your purchase.

You may also contact our Client Service.

I no longer have the certificate of authenticity provided with my product. Do you offer a replacement?

A unique certificate is provided with each product. This certificate contains information about your item as well as the date and store of purchase. We invite you to keep it as we do not offer duplicates.

How does "Register Your Interest" work?

The most sought-after Delvaux bags and accessories may require a short wait. If you would like to purchase one of these models, please click on the "Register your interest" button. We will then contact you if one of our boutiques can offer you the product you are looking for.

Do you sell gift Cards on Delvaux.com?

What could be more sophisticated than gifting a Delvaux to your loved ones? Our gift cards are not available on Delvaux.com, but we encourage you to visit the Delvaux boutique of your choice to purchase one.

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The Oldest Fine Leather Goods House in the World.

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